The tour for some reason concentrated more for the Chinese travelers and the guide translated every communication. The tour bus is the deceiving part, it sure is a Volvo bus but a very old one and bad condition. Not clean and the Chinese dr..iver focusing more on people making mess of the bus. To add to this someone removed their shoes and the bus started to stink with no proper air circulation. The intermediate stop was at a gas station(again Chinese) that did not have a restaurant for a quick grab. I wish they had stopped in the some designated rest areas that had some food options and better toilets. Even the lunch break was in a Chinese buffet when there were plenty of options around. Lucky for us there was Burger king and Subway at walking distance but had to rush to make it back to the bus in time.
The tour itself was good with a quick 45 mins of the Scenic Upper Antelope Canyon and an hour at the horseshoe bend (technically 10 mins since the hike from the stop to the view was a good 20+ mins and we had to return to the bus within an hour). I just wished the guide and the tour was more friendly and concentrated on the fact that people should enjoy the trip rather than just doing there day job. The worst was the enforced tips of $10 per person as a service fee. If it is a service fee it should have been along with the booking and not taking in cash without reporting it. People will happily tip if the service is good. This was more like we do not care what you think just pay us 10 bucks each.
Keeping these aside, Both Antelope Canyon and Horseshoe bend were amazing. Stick to the Antelope Canyon Guide(Navajo's own guide takes you inside the Canyon) and listen to what he says to have an amazing time inside the Canyon. Tour will be rushed considering the crowd but worth the money you spend it there. Make sure you give yourself some ample amount of time at the Horseshoe Bend, it is breath taking site and spent well.Read full review
The touring method at the antelope canyon was pretty restricted. The whole tour lasted approximately 45 minutes and we basically had to follow the tour guide closely during the entire tour. This might be due to the high number of visitors t..o the canyon. Due to the logistical arrangement, we have to take photos at all the "designated" spot and hush to the next spot. All in all, we did not get to really enjoy the antelope canyon scenery at our own pace as I prefer to take my own time whenever I am visiting somewhere new.
The horseshoe bend tour was better. The tour guide brought us there and we stayed there for about an hour. The time allocation was good and we got to walk around freely to take photos.Read full review
The trip was well-priced and accommodating for all traveling. I am giving a 4 star because the bus was having "issues" with a severe leak of fluid on the ground under the back of the bus. This delayed our return by almost 2 hours (stopping ..for refilling of fluids). Bus was not temperature controlled inside; never cool. We were lucky it was not a hot day. Would recommend.Read full review
Amazing tour- would recommend highly! It is a busy tour but our guide Evan made it seamless and the most wonderful 3 days!! We saw so many interesting sights and the helicopter tour of the Grand Canyon was our highlight but really there wer..e so many excellent experiences. Great value for money! Well done!!Read full review
I arrived back in Vegas last night after being on the three day trip. It was truly a trip of a lifetime, the highlight for me being Monument Valley. It is a very special place. I have so many fantastic memories which I will treasure forever... Thank you to the team for putting together such an amazing tour. And a very special thank you to Chris our tour guide, who instantly put everyone at ease. Nothing was too much trouble and he consistently went the extra mile to make sure we had the best experience. Thanks ChrisRead full review
By: Carolyn Wiliams | Sun Mar 31, 2019 at 01.50 PM
We had the worst driver!!! He was talking to s passenger while driving and turning his head away from the road. When I told him to please don’t turn his head his answer was his s good driver! He also let go of the steering wheels coupl..e of timesput his hands up while telling his story!Read full review
Driver Manuel was very professional and pleasant. Pick up was on time. On the ride out he told us some of the history and gave us suggestions on what to do when we got there. The trip back was on time, even arriving back at the hotel a bit ..earlier than expected. Overall a great experience.Read full review
The tour itself was ok. My point if contention was the bus driver/tour guide gratuity of $8 which was listed as "suggested" on the booking confirmation. The day before the tour, the tour guide (Ivan) texted me about a change in the pick-up ..time and also included a message about a MANDATORY gratuity which Ivan called a Service Fee. On the day of the tour he also announced that it was mandatory. This felt very tacky and unprofessional to me and a deceitful way to put undue pressure on customers. One of the other members of the tour group even brought it up to him on the bus as he came around to collect the gratuity. She said that on the reservation and the vouchers it was stated as suggested and she wanted to know why he kept saying that it was mandatory. He never really gave her an answer and just kind of blew her off.
Just for the record, it isn't about the $8 but the fact that a suggested gratuity got turned into a mandatory service fee by the person collecting it for himself. It was just very unprofessional and tacky.
This is the reason that I will NOT book with this company again.Read full review