Very good service, amazing tour well selected destination, sufficient time was given to enjoy the location, timed loo breaks, and would specially like to mention about my tour guide David excellent service, professionalism and kind gestures... only complaint on the tour for day 2 when we had to travel for banff and ahead all other guests were given to stay in lake louise only we where sent back to calagry which was a tiering travel back when the same set of guest travelled with us the next day for our tour, this part was very badly managed. we had to sit for 2 further hours in the bus back to calagry when all other guest were droped off. with the same itenery as us.Read full review
By: NISHIKANT PURUSHOTTAMRAO GAWAI | Sun May 12, 2019 at 05.13 PM
Expectations excelled and surpassed.
Truly professional and high standards of service.
Tour Guide BEN was exceptional. He made the tour very very comfortable. My family found him very very helping, supportive.
Found him very knowledgeable.. when describing about events, places, & historic monuments. Communication was clear and superb. He fas demonstrated great skill in handling people /groups .
Choice of restaurants, good and hotels was superb. We enjoyed good and delicious varieties of Chinese, continental, and French good.
I thing BEN is highly capable , talented , intelligent . He fas demonstrated great skill in handling people /groups and has raised the bar of service standards and added great value to the brand of the company. I thing he is asset to the company deserves much more higher responsilities. My family wish him very best of luck.
Warm Regards
Nishikant P GawaiRead full review
The tour itself was good as in we saw a lot of things we wouldn't have had we gone by ourselves...local knowledge = a good experience, However I was not happy with the actual "Tours 4 Fun" aspect of it. It was difficult to communicate with.. them and even though they took our money up front, they could not confirm our actual tour until a couple days before departure.. then, not only did they not have the date requested available, they did not inform us that the boat "Maid of the Mist" was not even in the water yet. They substituted the "journey behind the falls" but let me tell you it was nothing compared to a tour on a boat. We found the actual tour to be quite amateur.Read full review
The guide was good but her explanation in English lesser than that in Chinese. For example if she was explaining in Chinese for 10 mins she was explaining only for a minute in English.. Other than this everything was managed well.
Tour guide was awful. Would constantly repeat himself and not give anyone much freedom to look around. We were not told until we arrived that we would not be able to go on the maid of the mist, which was the main reason for booking this tou..r.
We were picked up 20 minutes late and picked up over half an hour late at the airport to be dropped back off at our hotel.Read full review
The tour is ok, even though some stop should be more long.
The tourist guide Winter sometime is impolite, not good. Sin. The exposition is good, but sometime he is impolite especially if you don't speak English very well.
For lunch or dinne..r I didn't appreciate that the restaurants were far from the center city.Read full review
By: Ana V Castellanos de Torres | Tue May 07, 2019 at 10.46 AM
Es el peor tour que hemos hecho. Costoso mas propinas de 42 dólares. por persona que es un robo...pues ya había cancelado el Tour se supone y el guía una persona que no permitió nunca hablar.....tanto así que preferimos perder un dí..a y una noche y no tener que soportarlo.
A nadie se lo recomienddo.Read full review
We had a great time and our local tour guide Jeff was very good. However, our chinese bus driver was rude. I did not get his name but we were in bus #6230.